The Retail Point of Sale models listed below will be in “End of Service Life” status on a global basis effective as of December 15, 2019. (Note: this list also includes certain models for which End of Service Life status has already been announced, and this notice does not further affect those models.)

RealPOS Peripherals, of class/models:

5942-8000 (15" LCD Display), 5942-8100 (15" LCD Display), 5966 (Value Touch Display), 2181-3110 (Cash Drawer)

Discontinuation Milestones

Countries Impacted by Discontinuation: Global
Last Order Date: N/A
Last Manufacturing Date: N/A
End of Service Life: December 15, 2019

Discontinuation Regional Information

This discontinuation will impact ALL countries currently servicing the RealPOS Terminals, RealScan, Peripherals, Fastlane Self-Checkout and SelfServ Kiosks referenced above. Consult your NCR sales representative to assist with replacement options.

Discontinuation Rationale

NCR has seen a dramatic increase in the number of work orders associated with the listed RealPOS Terminal, Peripherals, Self-Checkout and which have older architecture and design. Given the inefficiencies, dated technology, and availability concerns, we will be discontinuing service effective on or before December 15, 2019 as previously described in notices NCR provided to its customers.

Summary of Changes

Last Change Date: December 15, 2018
Description of Change: Discontinuation notice released
Author: Pete Charpentier

The Financial Service systems listed below will be "End of Service Life" status on a global basis effective September 30, 2018. (Note this list also includes certain models for which End of Service Life status has already been announced, and this notice does not further affect those models).

EasyPoint ATM class/models: 5004, 5362.

Personas ATM class/models: 5870, 5871, 5872, 5873, 5874, 5875, 5877, 5878, 5879, 5884, 5885, 5886, 5887, 5888, 5890, 5897, 6674, 6676.

SelfServ ATM class/models: 2003, 2004, 2012, 2018, 2019.

Discontinuation Regional Information

This discontinuation will impact ALL countries currently servicing the ATM Terminals, Kit, and Features referenced above. Consult your NCR sales representative to assist with replacement options.

Discontinuation Rationale

NCR has seen a dramatic increase in the number of work orders associated with the listed ATM Terminals which have older architecture and design. Given the inefficiencies, dated technology, and availability concerns, we will be discontinuing service effective on or before December 31, 2018 as previously described in notices NCR provided to its customers.