“When the giant pause button that pushed everyone into their homes for months and forced businesses to make major changes almost overnight is released what are we going to see?”
It's a question that's on everyone's mind: what is the world going to look like post COVID-19? When the giant pause button that pushed everyone into their homes for months and forced businesses to make major changes almost overnight is released, what are we going to see— particularly coming at a time when technology is so advanced that driverless cars are already a reality?
Yes, it's a challenging time for people and business owners, but change can also be exciting.
“When the giant pause button that pushed everyone into their homes for months and forced businesses to make major changes almost overnight is released what are we going to see?”
For the restaurant industry there is no doubt that the way it operates and the customer experience it provides will never be the same again. Automation trends and technology adoption are already accelerating, driven by the pandemic. Your customers already wanted to interact with technology more. A great example in the retail industry are self-checkout machines in grocery stores—87 percent of consumers last year said they preferred robust, instore self-checkout.
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