NCR Voyix restaurant TECHNOLOGY ONBOARDING & DEPLOYMENT
Help get your tech up and running more smoothly
Complete restaurant hardware and software technology stack from design, implementation to final deployment.
To meet rising customer expectations for speed and convenience, restaurants are rapidly adopting new technologies—but keeping up can be expensive and disruptive. Whether you're upgrading, expanding, or replacing your restaurant’s IT systems, our experienced team of hardware and software experts are here to simplify the process. We manage everything from planning to implementation, ensuring a smooth, stress-free transition so you can stay focused on delivering exceptional service.
Harness industry-leading tools, processes, and expertise
Leverage our unparalleled expertise to implement, upgrade, and deploy your software and hardware seamlessly. We manage the entire process from start to finish, ensuring success, speed, and minimal business disruption. Trust our industry-leading tools, processes, and people to elevate your restaurant's tech operations.
Elevate your guest experience with seamless integration
Efficiently onboard clients across multiple sites with our comprehensive wall-to-wall solutions. Our expert integration services ensure a consistent and connected guest experience, helping your restaurant stand out in a competitive market.
Effortlessly scale your restaurant operations
Whether you have one location or thousands, we can help you scale seamlessly. Leverage our extensive network of service professionals across multiple countries, each with years of experience, to ensure the success of your project. Let us help you to expand your operations efficiently and effectively.
Global coverage
Utilize our thousands of service professionals worldwide across many countries with years of experience to ensure a successful project.
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Our scale
We co-create experiences with the world’s leading retailers, restaurants, and financial institutions. Our consulting experts are backed by our 130+ years of leading the industry.
Service professionals
Site preparations annually
On-time site preparation
Hours experience leading project tasks
Streamline deployment with NCR Voyix
Implementation
Delivery of proven solutions ready for deployment at any scale by our service professionals.
- Process includes requirement and scope analysis, customizations, systems integrations, user policies, user training and delivery
- Single point of escalation when troubleshooting software and hardware complexities occur during deployment and implementation
- Lower total cost of operations working with experts that understand how to implement end-to-end technology solutions and drive efficiencies through best practices
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Remote and on-site services
Standardize corporate and franchisee technology deployments across your entire estate.
- On-site service options include initial site survey, cabling, equipment staging, installation, moves, adds, changes, deinstall, disposal, and NCR Voyix or multi-vendor software configuration and deployment
- Remote service includes solution configuration, training and image readiness
- Leverage our knowledge management and training programs to keep your employees up to speed
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Hardware procurement
NCR Voyix and non-NCR Voyix hardware sourced, stored and consolidated to ship directly to your locations.
- A one-stop-shop for comprehensive sourcing, storage, consolidation, staging and kitting of your hardware
- Simplify your operations and make it easy for franchisees to order the required hardware to setup their sites efficiently
- Our networks and business partners can also be used to manage non-NCR Voyix hardware that supports your business operations
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New restaurant openings
Single point of contact to manage your new restaurant openings from wall-to-wall, whether you're leveraging our technology or not.
- Service options include strategic advisory services, project management, procurement of non-NCR Voyix technology, staging, imaging, kitting, cabling, network rack setup, configuration management, installation, staff training, complete hardware maintenance and service desk across all your technology
- We can procure and support all your restaurant technology, including digital menu boards and drive thru systems
- Leverage our expertise so you can concentrate on all other aspects of opening a new restaurant
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Talk to an expert
Contact our customer service desk for more information on how to buy or to get support.
Call: 1-800-CALL-NCR VOYIX (1-800-225-5627) US
Outside the U.S.: 1-937-445-1936
Restaurant Sales: 1-888-679-7147
Retail Sales (New Sales Only): 1-844-240-7256
Government Sales: [email protected]
Service: 1-800-CALL-NCR
NCR Silver or Aloha Cloud Support: 877‑270‑3475
NCR Aloha Support for Small Business:
Texas Region: 844‑263‑0305
West Region: 844‑263‑0298
Northeast Region: 844‑263‑0190
Central Region: 844‑263‑0147
Southeast Region: 844‑249‑9602
Customer Support for Retail Products:
General Retail (Power Warehouse, Counterpoint) software support: 1‑800‑533‑2277
Retail POS (RPOS terminals) software support: 1‑800‑CALL‑NCR
Customer Support for Financial Products:
ATM & ITM Software Support: 1‑800‑262‑7782
Customer Support for Stadium and Venue Products:
Venue Support Team: 1‑800‑454‑8444
Customer Support for Payment Processing:
Payment processing:
1‑800‑834‑4405
[email protected]
Government & Utilities:
[email protected]
Financial Institutions - Partners:
[email protected]
TruRating or Survey information:
1‑855‑965‑1960
[email protected]
Incident Status Lookup: Click Here
Careers: Click Here
Become a Supplier: Click Here
Investors: 1‑678‑808‑6995
Media: [email protected]
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