Rely on us as your single point of contact for your service desk needs with incident ownership creation until resolution.

• Our 24/7 helpdesk supports ITIL-based services for both NCR Voyix and non-NCR Voyix technology, including incident management, problem management and change management
• Access to NCR Voyix via phone, web, chat, email, mobile and EDI is available
• A connected system management gives you enriched data and persona-based dashboards that provide vital information on your performance

We can be your one point of contact to repair, restore and maintain your tech to drive continuous availability and minimize site disruption.

• Depot services: centralized management of repair and return of hardware devices with multiple service models
• On-site and preventative maintenance: skilled technicians that can be deployed to your locations to fix any problem
• Multi-vendor hardware maintenance: support and maintenance of all the devices in your restaurant—including non-NCR Voyix devices

We can deliver high-quality, reliable, and cost-effective IT services by managing and maintaining your IT infrastructure, applications and systems.

• Menu Operations: seamless menu maintenance service that delivers consistent pricing and menu updates across multiple products, various channels, and back-office management
• Digital Menu Board Content Management: resources and skillset to successfully implement and manage POS integrated digital menu board content to drive customer engagement
• Keep Current (Ongoing Upgrades): keeps various components of our Aloha software stack current with the latest GA versions with minimal operational impact and an efficient engagement model to get the right resources allocated
• Customer Solution Realization: delivers cloud hosted customized solutions with an array of products to cater to small and medium retail and restaurant businesses