NCR gana premio de la industria por su liderazgo en experiencia del cliente
En señal de nuestro compromiso de poner al cliente primero, NCR fue nombrado ganador en la categoría Customer Experience Leadership en los North American Customer Centricity Awards.
Nuestra aplicación fue elegida entre 30 finalistas en la categoría, quienes fueron evaluados por un panel de expertos independientes. Algunos de los comentarios de los jueces incluyeron:
- “Resultados impresionantes tanto con el compromiso de los empleados como con los esfuerzos para comprender mejor a los clientes”.
- “Un programa sólido con muchas mejores prácticas de CX en evidencia. Diseño de programa de escucha de primera categoría y esfuerzos de bucle cerrado”.
- “Enfoque claro de la gobernanza, la disciplina y las comunicaciones”.
- “La idea del Consejo de CX es una ventaja, especialmente dado que 28 líderes empresariales ahora trabajan juntos para CX”.
En su discurso de aceptación, Carolyn Muise, VP, Customer Success, NCR, dijo: “NCR está encantada de ser seleccionada como la ganadora en la categoría de Liderazgo CX. En NCR, estamos comprometidos a hacer posible lo simple para nuestros clientes, y hemos invertido en nuestro equipo de experiencia del cliente. Estoy emocionado de ver que los esfuerzos de nuestra compañía son reconocidos en la industria y apasionados por las oportunidades futuras. Gracias a los jueces por seleccionarnos como ganadores, y a todo el equipo de NCR por abrazar la mentalidad del cliente primero y la importancia de la experiencia del cliente”.
Para obtener más información sobre el trabajo de NCR con nuestros clientes, visite Habitación Verde en NCR.com, donde celebramos las historias de nuestros clientes y compartimos cómo nos inspiran.
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
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