Skip to content

NCR VOYIX Retail Services 

Innovate, enable, support

Where we can help

We turn everyday interactions with businesses into exceptional experiences through our unparalleled retail expertise and trusted partnerships, continuously unlocking and maintaining business growth.

Customer and colleague experience

We know that your brand must own the experience to win in the market. At NCR Voyix, we leverage our industry expertise, technology and proprietary data to craft and deliver insight-driven experience and loyalty innovations that surprise and delight your customer, while freeing and empowering your colleagues to serve with impact, efficiency and purpose.

Operational efficiency 

With financial uncertainty threatening retail margins, streamlining operations is crucial. At NCR Voyix, we help our clients identify and implement the technology necessary to drive store performance and innovation across people, processes and technology.

Technology modernization

Legacy technologies are the number one barrier for retailers in unlocking the true value of curated customer experience, colleague effectiveness and insightful data. NCR Voyix services applies four lenses to technology modernization: experience, agility, cost and risk.

Our services help you to increase technology availability and stability, delivering and managing in-store technology with e-commerce agility. We work with you to de-risk and simplify your legacy hardware and software choices to enable store experiences fit for the future.

Value of data

Work smarter. Transform faster. Predict opportunities. 
NCR Voyix uses our domain data expertise and cross sector experience to create and deliver transformational value by ethically using data, analytics and design as a force for good to help our clients be the best they can be.

We assist companies in successfully solving the practical challenges of leveraging their disparate data assets, often stored across siloed legacy infrastructure and fragmented architecture, to create better business outcomes. This is achieved via a combination of utilizing creative human intelligence and innovative technological advances to unlock business value.

Our scale

NCR Voyix consulting experts are backed by 130+ years
of leading the industry.​


Points of service


Retail services professionals


Lanes down

Our solutions

Enterprise consulting services

Delivering transformative solutions based on hundreds of points of best practice gleaned from working with the world’s leading retailers. We ask the right questions and engage the right stakeholders to help you deliver on your strategic business goals faster and more effectively across people, technology, operations, experience and data.

Deployment and implementation services

Our IT system hardware and software implementations deliver optimal technology solutions, agnostic of NCR Voyix tech. With over 20,000 service professionals (including 13,000 customer engineers) worldwide, we can help get your tech up and running across your entire footprint.

App development and management

Developing consumer-facing apps, managing system upgrades, building system enhancements and platform extensions, and dedicated dev resources.

  • World-class Service Operations Centers (SOCs) located in Serbia, Mumbai and Kuala Lumpur covering 30 languages
  • 8M service requests resolved remotely each year, avoiding the need for service dispatch
  • Supporting the availability of 18M consumers and endpoints for 15M clients
  • Has one of the world’s largest services data warehouses with the intelligence of servicing more than 2.5M devices from over 300 vendors serviced by NCR Voyix

Managed services

We offer a comprehensive end-to-end service solution including remote, helpdesk and field service delivery​, agnostic of NCR Voyix tech. We have delivered solutions for over 14,000 sites globally representing over 250M annual digital orders across the globe and we can serve as your single point of contact to resolve your IT challenges, simplify your operations and improve the uptime of your tech.

Insights to help you run your store

See all Resources

Talk to an expert now

See how NCR Voyix retail service professionals can transform your store.

Get started