Resources

As Gen Z and Millennials gain buying power, they are defining where and how they eat; one of the biggest concerns of these generations of buyers is rising prices. Consumers, especially consumers who’re just starting out, have felt the pinch of rising grocery costs as well as rising restaurant prices. Because of this, they’re on the hunt for more budget-conscious shopping and dining – which has the effect of turning grocery stores into gourmet hangouts.

As inflation and supply chain issues cause prices to increase, consumers are coping by shifting their shopping habits. For many shoppers, bargain shopping is a clear solution because it allows them to save money without having to cut their purchasing significantly.

Today’s changes to the retail environment go beyond simply adopting new technologies—it’s about reimagining the very role of the store. The store of the future is no longer just a place to buy goods; it has become a dynamic environment for discovery, engagement and connection. Brick and mortar stores serve as fulfillment centers, brand showcases and customer service hubs all at once.

Groups often require lots of attention but surpassing their expectations and anticipating customer needs can net your restaurant goodwill and allow your servers to earn bigger tips. Most importantly, they can build customer loyalty, making your business their go-to for the next event. Here are three tips for creating group dining experiences that result in warm memories and better reviews.

Salad and Go offers a unique premise: a drive-thru salad restaurant with a mission of making fresh, nutritious food affordable and convenient for everyone. After a phase of rapid expansion, the leadership team at Salad and Go turned their attention to fine-tuning their operations.

After traveling to Chicago last month for this year’s National Restaurant Association’s 2025 Restaurant Show, our team is back in the office and already at work supporting our restaurant customers as they make progress toward achieving their goals in the second half of the year.

In today's rapidly evolving restaurant industry, operators are facing unprecedented challenges that threaten their ability to deliver exceptional dining experiences and maintain profitability. From consumer spending cuts to labor shortages, the hurdles are significant. The right technology can address these challenges head-on, empowering restaurants to thrive in a competitive market.

In today’s evolving retail landscape, experiences are often a key differentiator for customers and employees alike. Nowhere is that truer than when it comes to accessibility; instead of treating inclusive design as something to comply with, retailers today have begun to understand accessibility as a core value of both customer and employee experiences.

Our 2025 Commerce Experience Report offers a comprehensive look into the evolving shopping and dining behaviors of US consumers. This year's report highlights several significant trends across grocery stores, fuel & convenience stores and restaurants.