Resources

In a rapidly evolving landscape where technology and consumer expectations intersect, the restaurant industry stands at a pivotal crossroads. In a recent episode of Tech Talks with NCR Voyix, Kirstin Martin, VP of Product at NCR Voyix, shares her insights on how curiosity, innovation, and community engagement are reshaping the future of hospitality.

One of the most compelling features of Aloha Smart Manager is its mobile-first design. As Ed explains, “The entire Aloha Smart Manager is available from your phone.” This shift is a game-changer for restaurant owners and managers who no longer need to be physically present in the back office to make critical decisions.

In the ever-evolving world of hospitality, restaurant operators are constantly balancing the demands of efficiency, customer satisfaction, and team management. In a recent episode of Tech Talks with NCR Voyix, Lindsay Petrovic, Director of Product Management, shares how NCR Voyix is helping restaurants shift their focus from time-consuming, low-value tasks to high-impact, guest-centric experiences.

As Gen Z and Millennials gain buying power, they are defining where and how they eat; one of the biggest concerns of these generations of buyers is rising prices. Consumers, especially consumers who’re just starting out, have felt the pinch of rising grocery costs as well as rising restaurant prices. Because of this, they’re on the hunt for more budget-conscious shopping and dining – which has the effect of turning grocery stores into gourmet hangouts.

As inflation and supply chain issues cause prices to increase, consumers are coping by shifting their shopping habits. For many shoppers, bargain shopping is a clear solution because it allows them to save money without having to cut their purchasing significantly.

Today’s changes to the retail environment go beyond simply adopting new technologies—it’s about reimagining the very role of the store. The store of the future is no longer just a place to buy goods; it has become a dynamic environment for discovery, engagement and connection. Brick and mortar stores serve as fulfillment centers, brand showcases and customer service hubs all at once.

Groups often require lots of attention but surpassing their expectations and anticipating customer needs can net your restaurant goodwill and allow your servers to earn bigger tips. Most importantly, they can build customer loyalty, making your business their go-to for the next event. Here are three tips for creating group dining experiences that result in warm memories and better reviews.

Salad and Go offers a unique premise: a drive-thru salad restaurant with a mission of making fresh, nutritious food affordable and convenient for everyone. After a phase of rapid expansion, the leadership team at Salad and Go turned their attention to fine-tuning their operations.

After traveling to Chicago last month for this year’s National Restaurant Association’s 2025 Restaurant Show, our team is back in the office and already at work supporting our restaurant customers as they make progress toward achieving their goals in the second half of the year.