NCR helps smaller banks increase customer service levels with expanded range of solutions
NCR offers hosted digital signage, kiosk and managed services solutions via its solution partners to help increase the competitiveness of community banks and credit unions
DULUTH, Ga. – NCR Corporation (NYSE: NCR) today launched an expanded suite of digital signage, kiosk and managed services that have been tailored to the community banks and credit union market. The solutions are being made available via NCR solution partners who are part of the NCR Interact Global Partner Program in select geographies.
Smaller, regional banks are seeing significant demand from consumers for stronger competition and choice in the financial services market. They have an opportunity to increase their affinity with consumers by improving the security and availability of their self-service network and using digital merchandising technologies in their branches to promote products and services in a high impact way.
NCR solution partners in North America, Middle East and Africa, South Asia Pacific and Latin America will be able to offer the NCR Netkey digital signage and touchscreen kiosk solution that enables banks to promote their latest products and services using high impact video and infographics and for consumers to check-in for appointments and complete application forms quickly.
NCR is also offering three managed services to NCR solution partners in North America and Latin America – Incident Management, which automates the self-service ATM or touchscreen kiosk repair process; Software Patch Management, which ensures that critical software patches are deployed to ATMs; and Integrity Management, which provides day-zero protection against all known and unknown malware by preventing unauthorized code updates and execution. By outsourcing these tasks to NCR, banks can increase system uptime, functionality and security levels while minimizing costs.
“We see significant opportunities for regional banks to grow their customer base with the right enabling technologies, which are now offered by NCR’s global network of solution partners,” said David Wilkinson, vice president of global channel sales, NCR. “We are pleased that we can bring a wider range of NCR’s solutions, which were previously only accessible to big banks, to help smaller players grow their businesses and delight their customers.”
Already, CCS Intelisys, an IT and communications solution provider with a 20-year history in Honduras and Guatemala, has improved ATM availability at one of Honduras’ largest financial institutions, Banco Ficohsa, by using NCR Incident Management managed services.
CCS Intelisys was one of the first partners around the world to offer NCR Incident Management, which automates the self-service repair process and previously was sold only to NCR direct financial customers. CCS Intelisys has been able to significantly improve Banco Ficohsa’s ATM availability by eight percentage points.
“Incident Management was the ideal solution for Banco Ficohsa because of NCR’s expertise and best practices. No one else offers a solution like NCR’s Incident Management,” said Raul Montenegro, CCS Intelisys. “CCS started operations 20 years ago as an NCR distributor. As we’ve grown over the years, our relationship with NCR has grown as well. NCR is still one of the cornerstones of our operation.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, entertainment, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia. NCR is a trademark of NCR Corporation in the United States and other countries.
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NCR Corporation (NYSE: NCR) es líder en la transformación, conexión y ejecución de plataformas tecnológicas para bancos, tiendas y restaurantes autodirigidos. NCR tiene su sede en Atlanta, Georgia, y cuenta con 35 000 empleados en todo el mundo. NCR es una marca comercial de NCR Corporation en los Estados Unidos y en otros países.
NCR VOYIX Corporation (NYSE: VYX) es un proveedor líder mundial de soluciones de comercio digital para los sectores minorista, de restaurantes y de banca digital. NCR VOYIX transforma las tiendas minoristas, los sistemas de restaurantes y las experiencias de banca digital con capacidades de SaaS y servicios integrales y basadas en plataformas. NCR VOYIX tiene su sede en Atlanta, Georgia, y cuenta con aproximadamente 16 000 empleados en 35 países de todo el mundo.
Este comunicado contiene declaraciones prospectivas. Las declaraciones prospectivas utilizan palabras como «esperar», «anticipar», «perspectiva», «pretender», «planificar», «confiar», «creer», «será», «debería», «podría», «potencial», «posicionamiento», «propuesto», «planificado», «objetivo», «probable», «podría», «podría» y palabras de significado similar, así como otras palabras o expresiones que hacen referencia eventos, condiciones o circunstancias futuros. Declaraciones que describen o se relacionan con los planes, objetivos, intenciones, estrategias o perspectivas financieras de NCR o NCR VOYIX con respecto a la escisión, la intención de NCR o NCR VOYIX de consumar la oferta y emitir los Bonos o el uso previsto de las ganancias de la oferta de los Bonos y celebrar las nuevas líneas de crédito senior garantizadas, y declaraciones que no estén relacionadas con hecho actual, son ejemplos de declaraciones prospectivas. Las declaraciones prospectivas se basan en nuestras creencias, expectativas y suposiciones actuales, que pueden no resultar precisas, e implican una serie de riesgos e incertidumbres conocidos y desconocidos, muchos de los cuales están fuera del control de NCR y NCR VOYIX. Las declaraciones prospectivas no garantizan el rendimiento futuro, y hay una serie de factores importantes que podrían hacer que los resultados y los resultados reales difieran sustancialmente de los resultados contemplados en dichas declaraciones prospectivas. Puede encontrar información adicional sobre estos y otros factores en las presentaciones de NCR y NCR VOYIX ante la Comisión de Bolsa y Valores de los Estados Unidos, incluido el informe anual más reciente de NCR en el formulario 10-K, el informe trimestral más reciente en el formulario 10-Q y los informes actuales en el formulario 8-K y la declaración de registro de NCR VOYIX en el formulario 10, el informe trimestral más reciente en el formulario 10-Q y los informes actuales en el formulario 8-K. Cualquier declaración prospectiva se refiere únicamente a la fecha en que se hace. Ni NCR ni NCR VOYIX asumen ninguna obligación de actualizar o revisar públicamente ninguna declaración prospectiva, ya sea como resultado de nueva información, eventos futuros o de otro modo.
Contacto para inversores de NCR Voyix
Sarah Jane Schneider
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Contacto con los medios de comunicación de NCR Voyix
Chad Biele
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