Resources

Our 2025 Commerce Experience Report offers a comprehensive look into the evolving shopping and dining behaviors of US consumers. This year's report highlights several significant trends across grocery stores, fuel & convenience stores and restaurants.

Online ordering can be the deciding factor in whether customers come to your restaurant or visit one of your competitors instead, so it's important to meet potential customers where they are. Social media is effective in community building, but one of the first (and best) places to reel guests in is through a search engine.

In the retail world, peak season is the time of the year when consumer spending skyrockets— and, as such, it represents a golden opportunity for stores to boost sales and win market share. During times of increased demand, making sure that store operations run smoothly is essential, but the real magic of ensuring a store’s success starts months earlier.

At the National Restaurant Show this year, we saw a few recurring themes regarding what’s new, exciting and innovative in the restaurant industry. From artificial intelligence to kitchen robotics, restaurants are working to stay at the cutting edge of technology to gain valuable insights and provide their customers with the best possible experience.

In a retail market that’s becoming more and more competitive, quick, cost-effective innovation can be the single factor that separates retailers from their competitors

When it comes to chargebacks by customers disputing a purchase, retailers may feel like they’re at the mercy of always having to pay them. And when it comes to fraud, including friendly fraud, it can be a hard, costly pill to swallow. But with some best practices and knowledge, retailers are in a better position to reduce and refute chargebacks.

At the beginning of October, a team from NCR Voyix attended the 2024 NACS show in Las Vegas, Nevada. It was an exciting year for the annual show for convenience and fuel retailers, showcasing advancements and trends in five overarching categories: in-store merchandise, technology, facility operations, fuel equipment and services, and food service.

Is your retail platform secure? Avoid store downtime caused by software failure. Modern problems call for modern solutions, and technology is already evolving to meet this need. In fact, the technology that is enabling systems to be more agile, easier to manage and faster to deploy comes with the additional benefit of being more resistant to failure and faster to resolve issues when they do occur.

Reaching customers online is one of the best ways to keep them engaged and in the know about your restaurant’s happenings.