Resources

When it comes to chargebacks by customers disputing a purchase, retailers may feel like they’re at the mercy of always having to pay them. And when it comes to fraud, including friendly fraud, it can be a hard, costly pill to swallow. But with some best practices and knowledge, retailers are in a better position to reduce and refute chargebacks.

There are multiple key factors in what makes a drive-thru experience stellar. With all the challenges in todays environment, how can you still focus on speed of service and guest convenience?

At the beginning of October, a team from NCR Voyix attended the 2024 NACS show in Las Vegas, Nevada. It was an exciting year for the annual show for convenience and fuel retailers, showcasing advancements and trends in five overarching categories: in-store merchandise, technology, facility operations, fuel equipment and services, and food service.

Is your retail platform secure? Avoid store downtime caused by software failure. Modern problems call for modern solutions, and technology is already evolving to meet this need. In fact, the technology that is enabling systems to be more agile, easier to manage and faster to deploy comes with the additional benefit of being more resistant to failure and faster to resolve issues when they do occur.

Reaching customers online is one of the best ways to keep them engaged and in the know about your restaurant’s happenings.

One frequently asked question that shows up in my inbox more and more often is: When moving from on-premise to cloud-hosted Loyalty, will my users still have direct access to the SQL database? Of course, the short answer is No. But there’s so much more to it than a binary yes or no answer.

Stinker required a technology solution that would enable them to rapidly deploy new applications and roll out new promotions in real-time. One solution stood out to them: no one could match the virtualization and containerization expertise that NCR Voyix offers at the retail edge.

The National Restaurant Show (NRA Show) is right around the corner. In four action-packed days, you’ll learn so much about the industry that you can take back and apply to your business.

The holiday season is upon us, and for many restaurant operators, this can be the busiest and most profitable time of year. With people dining out more often to celebrate or save time, the increased demand presents a golden opportunity to maximize profits and reward your staff with increased tips. However, this time of year can also present challenges, and it’s important not to let the busyness of the season negatively affect your restaurant’s operations or the customer experience. The holidays are the season of giving, so here are a few key ways to give your guests the holiday experience they want: