Insights shaping the future of commerce

After traveling to Chicago last month for this year’s National Restaurant Association’s 2025 Restaurant Show, our team is back in the office and already at work supporting our restaurant customers as they make progress toward achieving their goals in the second half of the year.

In today's rapidly evolving restaurant industry, operators are facing unprecedented challenges that threaten their ability to deliver exceptional dining experiences and maintain profitability. From consumer spending cuts to labor shortages, the hurdles are significant. The right technology can address these challenges head-on, empowering restaurants to thrive in a competitive market.

In today’s evolving retail landscape, experiences are often a key differentiator for customers and employees alike. Nowhere is that truer than when it comes to accessibility; instead of treating inclusive design as something to comply with, retailers today have begun to understand accessibility as a core value of both customer and employee experiences.

May is here and we’re counting down to this year’s National Restaurant Association’s 2025 Restaurant Show. From May 17 to 20, food service processionals will converge in Chicago to network, explore emerging trends, and explore the best the industry has to offer.

Learn how Aloha OrderPay and mobile POS systems are helping restaurants boost efficiency, reduce labor costs, and deliver safer, faster guest experiences.

Over the last few decades, self-checkout in stores has gone from being a novelty to the norm. Now, it’s a vital part of the shopping experience for many customers.

When you make a significant investment in technology, it’s critical to make sure that you’re choosing the right tools for your business’s needs, both now and in the future. Many of today’s retailers struggle with what’s called the legacy trap; they’ve invested in systems in the past that no longer serve their business’s needs, causing a dilemma. Is it more costly to overhaul existing systems and invest in new ones, or to keep operating with outdated technology solutions that are more likely to cause downtime, lost sales, and operational limitations?

When it’s time to take your grocery store mobile, what should you expect from your Ecommerce provider?

Online ordering can be the deciding factor in whether customers come to your restaurant or visit one of your competitors instead, so it's important to meet potential customers where they are. Social media is effective in community building, but one of the first (and best) places to reel guests in is through a search engine.

Many retailers look to NRF as a source of inspiration and information for the year ahead, and this year’s show was no different. From the expo floor to speaker sessions, NRF 2025 covered all the topics on retailers' minds, and this year, one of the hottest topics was change—from applying AI to meeting consumer demands and adopting new solutions.

As the holiday rush settles down and 2025 kicks off, retailers are looking ahead at the trends that will shape their business this year. Like many of our customers, our team spent three insightful days at the 2025 NRF Conference and Expo exploring the key factors shaping today’s retail landscape.

It’s January, which means it’s time for NRF: retail’s big show to kick off the year. Retailers from around the world will gather in New York City to discuss industry trends, discover emerging technology, and make connections.

Discover how Wai Kai lowered labor-to-sales 13% with Aloha OrderPay

Salad and Go offers a unique premise: a drive-thru salad restaurant with a mission of making fresh, nutritious food affordable and convenient for everyone. After a phase of rapid expansion, the leadership team at Salad and Go turned their attention to fine-tuning their operations.

Faced with store downtime as a result of POS hardware reliability issues, lines at the counter due to slow loyalty transaction speeds and the challenge of integrating new technologies with their legacy POS provider without excessive costs, Weigel’s sought a more flexible, resilient and future-proof POS infrastructure.

When dining rooms closed due to COVID-19, Fresco's needed a new online ordering system to make up sales–fast. NCR Voyix Aloha Online Ordering to the rescue.

When Allegiance needed customized, personalized eCommerce for their members, Freshop stepped in. And helped them experience double-digit growth 5+ years running.

In order to stay ahead of the competition and continue to serve its customers’ changing needs, the family-owned and operated convenience store chain, Mach 1, wanted to improve speed of service. They decided to create a fast self-service checkout option in their stores to address this need. NCR Voyix helped to turn this goal into a reality.

NCR Voyix helped Chipotle Europe deliver online and mobile ordering with local languages and currencies to serve up the same delicious experience, everywhere.

Texas Born Stores (TXB), a well-known chain of convenience stores, is recognized for its fresh food offerings and modern design that celebrates Texan values. To enhance the shopping experience for all their customers, TXB sought to provide diverse checkout options that cater to different customer preferences.

How Aloha OrderPay increased The Trade’s table turns by 30% with mobile POS

Online shopping service NCR Voyix Freshop enables smooth curbside pickup with Pronto! Curbside