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Department and specialty retail platform for growth

Delight your shoppers, grow online and in-store sales, and streamline inventory and operations with a department and specialty retail platform and POS that power digital and in-person experiences.

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Turn inspiration into customer loyalty

Your shoppers expect more than a transaction; they want curated experiences, personalized offers, flexible fulfillment and seamless service across stores, e-commerce and mobile.

NCR Voyix helps reduce friction in your operations so you can deliver distinctive shopping experiences, faster checkout and the kind of consistency that makes shoppers look forward to coming back. We help you simplify the complexity behind merchandising, inventory, payments and operations.

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Accelerate distinctive shopping experiences while keeping operations sharp

Move faster than tomorrow’s trends without losing control of inventory, labor or margins. We help specialty and department store retailers deliver the personalization, consistency and quality your customers expect, while giving teams real-time insights to improve operations across every location.

Speed up checkout without sacrificing service

Contactless payments

Support contactless payments and other preferred tender types for faster in-store checkout

Unified platform

Connect checkout across devices and channels with a unified platform and omnichannel agility

Easy online checkout

Reduce cart abandonment by making it easier for shoppers to complete purchases wherever they browse and buy

Increase basket size with personalization

Targeted recommendations

Offer product recommendations online that feel hand-picked and drive repeat visits

Personalized promotions

Tailor promotions based on shopper behavior, preferences and purchase history

Crafted guest experiences

Create more connected experiences that make every interaction feel personal and intentional

Build consistency that strengthens loyalty

Personalized rewards

Attract, retain and engage shoppers with personalized campaigns, rewards and store promotions

Increase customer value

Strengthen customer lifetime value with more consistency across channels

Consistent brand experience

Maintain the brand experience across stores and digital touchpoints

Streamline operations and protect margins

Operational insights

Improve inventory, merchandising and workforce decisions with real-time operational insight

Financial transparency

Protect margins with advanced fraud detection, shrink reduction and intelligent inventory visibility

Advanced planning tools

Align pricing, labor, inventory and profitability decisions with centralized reporting, forecasting and strategic planning tools

Unified software for specialty and department retail

Bring together POS, checkout, edge applications, payments, operational insights and services in one flexible, intelligent platform designed for department stores and specialty retailers. It frees you up to focus on delivering exceptional, personalized experiences and adapt quickly to changing demand.

Explore the platform

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Resources to help you accelerate your business

Discover real-world insights, news and guidance.

View all resources

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Retail

5 min read

Accelerating New Possibilities at NRF 2026

This January, NRF 2026: Retail’s Big Show will bring the industry to New York City to explore what’s next. It’s where strategies sharpen, priorities shift and new possibilities emerge. Retailers, tech providers, analysts and innovators will gather at the Javits Center to discuss how the store continues to evolve as the center of the retail experience.

Accelerating New Possibilities at NRF 2026

Woman with backpack shopping while smiling at a young girl sitting in a cart in a grocery store aisle.

Retail

5 min read

Beyond bargains growing market share with smart deals and customer loyalty

As inflation and supply chain issues cause prices to increase, consumers are coping by shifting their shopping habits. For many shoppers, bargain shopping is a clear solution because it allows them to save money without having to cut their purchasing significantly.

Beyond bargains growing market share with smart deals and customer loyalty

Man holding a candle near a self-checkout machine in a store with shelves of goods in the background.

Retail

5 min read

Retail for all: Designing accessible experiences

In today’s evolving retail landscape, experiences are often a key differentiator for customers and employees alike. Nowhere is that truer than when it comes to accessibility; instead of treating inclusive design as something to comply with, retailers today have begun to understand accessibility as a core value of both customer and employee experiences.

Retail for all: Designing accessible experiences

Hand holding smartphone scanning barcode on a self-checkout machine in a store.

Retail

5 min read

Five innovations reshaping the self-checkout experience beyond self-service

Over the last few decades, self-checkout in stores has gone from being a novelty to the norm. Now, it’s a vital part of the shopping experience for many customers.

Five innovations reshaping the self-checkout experience beyond self-service

Retail

5 min read

Discussing digital transformation in retail and restaurants with David Wilkinson

Many retailers look to NRF as a source of inspiration and information for the year ahead, and this year’s show was no different. From the expo floor to speaker sessions, NRF 2025 covered all the topics on retailers' minds, and this year, one of the hottest topics was change—from applying AI to meeting consumer demands and adopting new solutions.

Discussing digital transformation in retail and restaurants with David Wilkinson

Exhibition booth with NCR Voyix branding, people interacting, and modern lighting in a convention hall.

Retail

5 min read

Top retail trends for 2025: Insights from NRF

As the holiday rush settles down and 2025 kicks off, retailers are looking ahead at the trends that will shape their business this year. Like many of our customers, our team spent three insightful days at the 2025 NRF Conference and Expo exploring the key factors shaping today’s retail landscape.

Top retail trends for 2025: Insights from NRF

Accelerate New Possibilities

See how NCR Voyix can help your business accelerate what’s next for your operations and experiences.

Get in touch