Resources

Grocery delivery is bringing more choice and convenience to the sector, but making it work effectively and meeting evolving customer demands can be challenging.

For retailers who want to strengthen their online shopping experience, shopstreaming is a must. The merger between Ecommerce and live streaming are making big waves among retailers in Asia and is poised for rapid adoption in the U.S.

How to use predictive analytics and machine learning from data mining to stay on top of retail market trends in the future of artificial intelligence.

Loyalty programs create personalized and lasting relationships with shoppers. Here's how to use customer activity data to keep customers coming back.

More labor without more cost. Better shopping experiences. Happier customers. One smart technology makes all this possible.

Retailers are adjusting to demands for modern technologies as the pandemic pushed the button on the digital explosion. That’s exposing some risks of having a break/fix IT approach with consumers more unlikely to tolerate down times and bad customer experience because of technology failures

Business process design is a systematic way for retailers to introduce new technology to their enterprises with the least disruption possible.

Convenience and fuel store operators have a challenge on their hands with an estimated 75 percent of their customers not moving beyond the fuel pump. By streamlining their forecourt, they free up valuable time to engage with their customers and convert more sales.

Shopper loyalty is critical for any retailer; it drives numerous benefits. But what about your customers? Here are some smart ways to make loyalty a two-way street.