Resources

In the ever-evolving world of hospitality, restaurant operators are constantly balancing the demands of efficiency, customer satisfaction, and team management. In a recent episode of Tech Talks with NCR Voyix, Lindsay Petrovic, CVP of Product Management, shares how NCR Voyix is helping restaurants shift their focus from time-consuming, low-value tasks to high-impact, guest-centric experiences.

Running a restaurant today involves far more than menus and margins. It’s about meeting evolving guest expectations, managing increasingly complex operations across multiple locations, and adapting quickly as market conditions shift.

One of the most common threads we hear from restaurant CMOs is this: “We know our brand. We know what our guests want. But we’re held back—not by strategy, but by the systems behind it.”

How modern platforms help restaurant COOs scale smarter and run tighter

Why modern architecture is key to restaurant agility and growth

Why scaling a restaurant brand requires more than ambition—it requires infrastructure that keeps up

As inflation and supply chain issues cause prices to increase, consumers are coping by shifting their shopping habits. For many shoppers, bargain shopping is a clear solution because it allows them to save money without having to cut their purchasing significantly.

Groups often require lots of attention but surpassing their expectations and anticipating customer needs can net your restaurant goodwill and allow your servers to earn bigger tips. Most importantly, they can build customer loyalty, making your business their go-to for the next event. Here are three tips for creating group dining experiences that result in warm memories and better reviews.

As inflation, credit card fees and operational costs continue to rise, many restaurant owners are exploring new ways to protect their margins. One increasingly popular strategy is cash discounting: offering a lower price to customers who pay with cash instead of credit or debit cards.