NCR and Alcatel-Lucent Agree to Expand Global Managed Services Reach
New relationship strengthens each company’s position and presence worldwide in managed services, reducing time-to-market and generating new revenue opportunities
Duluth, GA – October 12, 2015 – NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, today announced that it is teaming with Alcatel-Lucent, a leader in IP networks, cloud and ultra-broadband access to expand their global reach in managed services. The relationship will strengthen each company’s position and presence worldwide in managed services by reducing time-to-market and generating new revenue opportunities.
Under the agreement NCR will provide services including site surveys, deployment and maintenance projects, where speed and quality of service are critical to quickly ramp-up and ramp-down new Alcatel-Lucent technology implementations. NCR’s role encompasses high-volume projects where services are required across multiple countries and regions, including small cells, IP/MPLS, GPON and Wi-Fi® deployments. Additional managed services functions and technologies will be provided to support innovation, quality and agility.
Alcatel-Lucent customers will benefit from NCR’s global footprint and expertise, and a consistent, high quality experience across multiple geographies and vertical markets. Meanwhile, NCR will benefit from Alcatel-Lucent’s network experience and broad knowledge of communication technologies.
“The global agreement between Alcatel-Lucent and NCR strengthens each company’s unique capabilities to provide customers with great services and innovative technologies,” said Friedrich Trawöger, President Managed Services at Alcatel-Lucent. “By integrating capabilities, we can further reduce time-to-market and leverage economies of scale to improve cost competitiveness. These enhancements to our Managed Service portfolios enables both companies to attract and reach new customers in new markets.”
With a global footprint of 17,000 service professionals in more than 180 countries, NCR is well positioned to work with Alcatel-Lucent around the world. NCR provides maintenance, deployment and managed services through a specialist team of project management and technical professionals to enable technology providers, like Alcatel-Lucent, to operate more effectively and efficiently, and grow their businesses. The result is customer projects that are delivered with the highest levels of global consistency - on time, on plan and on budget and with the flexibility that customers expect of global technology companies, such as NCR and Alcatel-Lucent.
This is extremely powerful when combined with Alcatel-Lucent’s extensive managed services capabilities in the networking space managing more than 100 engagements globally, which includes 300,000 network elements and 100 million subscribers.
"Innovative technology, industry experience and strong partnerships are fundamental for technology and telecom providers, such as Alcatel-Lucent, to differentiate them in today’s competitive global market," said Sophia Weatherby Williams, vice president and general manager, Telecom & Technology division at NCR. "This agreement allows both companies to grow by leveraging each other’s best resources and practices, as well as opening up new customer opportunities that can benefit immediately from our combined expertise."
NCR responds to 22 million service actions per year and maintains more than three million devices and points of service worldwide. This includes provision of value-added services to eight of the top 10 telecoms and network technology OEMs, 19 of the world’s top 20 banks, seven of the top 10 retailers and three of the top five airlines.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.
NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
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News Media Contacts
Andy Phillips
NCR Europe Public Relations
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Tim Henschel
NCR US Public Relations
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NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “planned,” “objective,” “likely,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. Statements that describe or relate to NCR’s or NCR VOYIX’s plans, goals, intentions, strategies, financial outlook, NCR’s or NCR VOYIX’s expectations regarding the Spin-Off, NCR’s or NCR VOYIX’s intention to consummate the offering and issue the Notes or the intended use of proceeds from the offering of the Notes and enter into the new senior secured credit facilities, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of the NCR’s and NCR VOYIX’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. Additional information concerning these and other factors can be found in NCR and NCR VOYIX’s filings with the U.S. Securities and Exchange Commission, including NCR’s most recent annual report on Form 10-K, most recent quarterly report on Form 10-Q and current reports on Form 8-K and NCR VOYIX’s registration statement on Form 10, most recent quarterly report on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. Neither NCR nor NCR VOYIX undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Michael Nelson
NCR Corporation
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Scott Sykes
NCR Corporation
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