NCR and MonkeyMedia Software Collaborate to Help Restaurants Scale Off-premises Operations
NCR cloud-based infrastructure and APIs enable strategic integration of NCR Aloha point-of-sale and loyalty applications with MONKEY™ cloud based off-premise platform
Duluth - November 15, 2017 — NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, has announced a strategic integration with MONKEY™, the leading cloud-based software platform created by MonkeyMedia Software for takeout, delivery and catering service channels. This integration enables NCR Aloha point-of-sale (POS) users to seamlessly manage orders placed through the MONKEY platform eliminating the need for extensive IT involvement.
According to Euromonitor International, food delivery is expecting to grow 51% from 2016 to 2021. Restaurants are quickly transforming their ordering channels to accelerate off-premise ordering and operations. NCR’s cloud-based infrastructure and APIs make it easier for NCR and technology partners, like MonkeyMedia Software, to seamlessly integrate and enable innovative solutions that span channels and applications. MonkeyMedia is using an NCR ordering open API to integrate and inject orders directly into the NCR Aloha POS, reducing restaurant operators’ IT efforts and spend associated with bringing multiple ordering channels together in one ecosystem.
“On the Border is constantly seeking ways to effectively leverage technology to improve the overall guest experience,“ said Richard Wallace, senior director of information technology at On the Border. “The NCR Aloha POS and MonkeyMedia Software integration has enabled an improvement in operational efficiency while simplifying our catering operations for our restaurant team members. This represents a significant two-fold benefit for our brand.”
"The explosion of takeout, delivery and catering, combined with the swift adoption of mobile technology, has made off-premise a critical component to the future growth of many of the restaurant brands that we work with," said Don Zimmerman, general manager of hospitality solutions at NCR. “The key is giving restaurants a platform that empowers them to easily add any channel they want while maintaining the same order flow management into the kitchen and consolidated reporting across all channels.”
MonkeyMedia Software's flagship product MONKEY provides restaurant operators with full control over their takeout, delivery, and catering programs. With MONKEY, operators have access to a full suite of off-premise functionality, including unified multi-channel ordering (online, mobile and call center), CRM, case management, catering sales team and lead management, integrated accounting functionality to manage business-to-business accounts, catering order production management, and delivery dispatch management. The solution also provides an extensive reporting and analytics engine to help provide insights and drive off-premise sales.
“When we developed MonkeyMedia Software 20 years ago, our goal was to make takeout, delivery and catering easier to manage for our restaurant partners,” said Erle Dardick, CEO and founder of MonkeyMedia Software. “We think collaboration with omni-channel transformation leaders, like NCR, will change the way operators manage their off-premise business, making it as seamless as possible.”
“As a customer of both NCR and MonkeyMedia Software, we look forward to seeing the results of their combined capabilities,” said Randy White, vice president of retail information technology with FOCUS Brands. “This integration will make our off-premise business easier to execute and our systems more efficient as a result.”
About MonkeyMedia Software
Using the “5 Pillars of Successful Restaurant Takeout, Delivery, and Catering,” Catering Institute business framework, MonkeyMedia Software works closely with each brand’s executive team to drive strategic alignment, provide education for team members, and deploy the MONKEY platform. MONKEY is the leading cloud-based software platform for takeout, delivery and catering service channels. Learn more at www.monkeymediasoftware.com
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across the financial, retail, hospitality, travel, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Ga., with about 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its website which is updated regularly with financial and other important information about NCR.
Website: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation
News Media Contacts
Tim Henschel
NCR Public Relations
770.299.5100
[email protected]
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “planned,” “objective,” “likely,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. Statements that describe or relate to NCR’s or NCR VOYIX’s plans, goals, intentions, strategies, financial outlook, NCR’s or NCR VOYIX’s expectations regarding the Spin-Off, NCR’s or NCR VOYIX’s intention to consummate the offering and issue the Notes or the intended use of proceeds from the offering of the Notes and enter into the new senior secured credit facilities, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of the NCR’s and NCR VOYIX’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. Additional information concerning these and other factors can be found in NCR and NCR VOYIX’s filings with the U.S. Securities and Exchange Commission, including NCR’s most recent annual report on Form 10-K, most recent quarterly report on Form 10-Q and current reports on Form 8-K and NCR VOYIX’s registration statement on Form 10, most recent quarterly report on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. Neither NCR nor NCR VOYIX undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Michael Nelson
NCR Corporation
678-808-6995
[email protected]
Scott Sykes
NCR Corporation
[email protected]