NCR introduces cloud-based Managed IT Domain service for telecom carriers and technology manufacturers

https://ncrvoyix.com/company/news/ncr-introduces-cloud-based-managed-it-domain-service-for-telecom-carriers-and-technology-manufacturers

NCR introduces cloud-based Managed IT Domain service for telecom carriers and technology manufacturers

Innovative multi-vendor service enables remote monitoring and management of customers’ IT domains

DULUTH, Ga. – NCR Corporation (NYSE: NCR) today launched Managed IT Domain Services, an innovative managed service for telecommunications carriers and technology manufacturers (OEMs), which enables support for remote monitoring and management of enterprise customers’ IT domains, through cloud-based IT infrastructures.

The total service supports applications, cloud, network/WAN, security, server, storage and virtualization. More than 3,000 products from many leading networking and IT vendors can be managed. Components include a network operations center, which will monitor, identify and resolve IT infrastructure irregularities, a service desk for end-to-end incident management and a self-service portal for customers to track the real-time status of their managed environment and view key performance indicators and other metrics.

“Many CIOs today are transitioning business functions into the cloud to realize cost-savings, increase productivity and reinvent business agility,” said Nadine Routhier, vice president, NCR Telecommunications and Technology. “We’re creating exceptional value for telecom and OEM’s companies by enabling them to quickly and cost-effectively scale to meet growing demand for cloud-based services, without making extensive capital investments.”

Sophisticated configuration management and analytics tools are also included in the service to maximize network availability and reduce on-site support costs, including remote restoration and updates to managed devices. NCR research shows that 98 percent of availability issues identified through the service can be resolved remotely, and resolution time can be reduced by up to 60 percent versus traditional on-site support. Network operational data is also continuously analyzed in order to provide proactive recommendations to further enhance availability and up-time, which is critical to the success of enterprise cloud computing initiatives.

NCR Corporation uses EMC information infrastructure technologies including EMC Data Center Management software—as-a-platform architecture behind its service. NCR selected EMC based on its strong presence across multiple industries and deep base of industry partners.

“EMC is pleased to have been chosen by NCR to provide the platform behind its managed IT Services offering. As part of its platform, NCR is using EMC Smarts software, which is providing management of both the physical and virtual environment across NCR’s infrastructure. We are looking forward to working with NCR to help make this new service a great success,” said Ken MacDonald, Senior Director, Advanced Storage Division at EMC.

NCR Telecom & Technology (T&T) delivers on-site and consulting services to over 60 global telecom and OEM companies. It works with these companies as a service partner, helping them cost-effectively build out their multi-vendor network infrastructure and bring reliable and scalable business services to market faster, reduce operating costs and maximize the availability of mission-critical business applications for their customers.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.

NCR is a trademark of NCR Corporation in the United States and other countries.

Media Contact

Tim Henschel
NCR Corporation
770.299.5100
404.713.9816 (cell)
[email protected]

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR is headquartered in Atlanta, Georgia, with 35,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

About NCR VOYIX, LLC

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR VOYIX transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.

Cautionary Statement Regarding Forward-Looking Statements

This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “confident,” “believe,” “will,” “should,” “would,” “potential,” “positioning,” “proposed,” “planned,” “objective,” “likely,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. Statements that describe or relate to NCR’s or NCR VOYIX’s plans, goals, intentions, strategies, financial outlook, NCR’s or NCR VOYIX’s expectations regarding the Spin-Off, NCR’s or NCR VOYIX’s intention to consummate the offering and issue the Notes or the intended use of proceeds from the offering of the Notes and enter into the new senior secured credit facilities, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of the NCR’s and NCR VOYIX’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. Additional information concerning these and other factors can be found in NCR and NCR VOYIX’s filings with the U.S. Securities and Exchange Commission, including NCR’s most recent annual report on Form 10-K, most recent quarterly report on Form 10-Q and current reports on Form 8-K and NCR VOYIX’s registration statement on Form 10, most recent quarterly report on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. Neither NCR nor NCR VOYIX undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

NCR Corporation Investor Contact

Michael Nelson
NCR Corporation
678-808-6995
[email protected]

NCR Corporation and NCR VOYIX, LLC News Media Contact

Scott Sykes
NCR Corporation
[email protected]