The convenience and fuel industry is constantly evolving, and the National Association of Convenience Stores (NACS) Show & Expo is the ultimate destination for discovering what’s next. It’s where ideas spark, strategies evolve, and the future of convenience takes shape.
From October 14-17, McCormick Place in Chicago will welcome buyers, sellers, retailers, thought leaders, and innovators from across the globe.
This year, we’re spotlighting Innovation in Motion—Beyond the Pump, showcasing technology that helps retailers drive growth with confidence. Before you head to Chicago, here are some of the convenience and fuel trends to watch for at this year’s show.
Redefining the convenience store
Convenience stores are no longer just about quick transactions at the counter or the pump. The role of the store is expanding to become a hub for experiences, services, and connections that go well beyond fuel. At NACS Show 2025, you’ll see how retailers are rethinking formats, introducing new technologies, and creating environments that meet the needs of today’s digitally connected, choice-driven customers.
The rise of the experience-driven store
Improving the shopping experience is no longer just about fast service. Shoppers want frictionless checkout, flexible payment options, and consistent interactions across every touchpoint. They’re also looking for personalized offers where loyalty programs and data insights make a difference.
In our Commerce Experience Report, we found that 54 percent of consumers are enrolled in at least one loyalty program. Expect sessions and exhibits at NACS that showcase how retailers are reimagining the in-store journey, from advanced self-checkout to predictive analytics that anticipate shopper needs.
Growing with confidence
Retailers face the challenge of unifying systems and experiences across their entire footprint. This year’s NACS Show will feature conversations and demonstrations on cloud-native software platforms, self-checkout, infrastructure modernization, and advanced analytics, all designed to reduce complexity while increasing agility. The goal is to enable retailers to grow faster while keeping the shopping experience seamless.
Omnichannel retailing
Today’s shopper doesn’t think in channels. They expect a unified experience whether they are on their phone, at the pump, or in-store. At NACS, look for solutions that support mobile apps, digital promotions, loyalty and POS systems to create a true omnichannel journey. This is critical for retailers focused on building stronger connections and lasting loyalty.
Data-driven decision making
Data has shifted from static reports to a tool for real-time decision making. At this year’s show, you’ll find solutions that turn insights into action—helping retailers adjust inventory, refine pricing, tailor marketing, and manage staffing more effectively. Those who can harness data with speed and precision will be best positioned to succeed.
Digital transformation and AI with a purpose
Digital transformation and AI are no longer buzzwords—they’re now a requirement. From predictive analytics that optimize the forecourt experience to machine learning tools that identify sales trends and improve operations, retailers are finding new ways to prepare their businesses for the future. And AI will remain at the center of this innovation. Expect conversations around how to adopt technology in phases, reduce disruption, and drive measurable results.
NCR Voyix at the NACS Show
Our team of experts will be ready to answer your questions and show you what Innovation in Motion—Beyond the Pump could look like for your business.
You’ll find us at booth S3755, where we’ll showcase solutions that that help you easily adapt and modernize your operations on your own terms.
From POS modernization and loyalty solutions to AI-driven insights and omnichannel engagement, our technology is built to help you meet the challenges of today and prepare for the opportunities of tomorrow.
Schedule time with our team here to explore how NCR Voyix can help you operate smarter, grow faster—and deliver the future of convenience retail.
