In the ever-evolving world of hospitality, restaurant operators are constantly balancing the demands of efficiency, customer satisfaction, and team management. In a recent episode of Tech Talks with NCR Voyix, Lindsay Petrovic, Director of Product Management, shares how NCR Voyix is helping restaurants shift their focus from time-consuming, low-value tasks to high-impact, guest-centric experiences.

The Problem: Too Much Time on Low-Value Tasks

Lindsay opens the conversation with a candid observation: “There are a lot of tasks that managers, servers, or staff are going through that are super time-consuming but low value.” These include scheduling, inventory tracking, and manual reporting—necessary functions, but ones that often pull attention away from the guest experience.

In an industry where every minute counts, these operational burdens can lead to burnout, inefficiencies, and missed opportunities to connect with customers.

“There are a lot of tasks that managers, servers, or staff are going through that are super time-consuming but low value.” 

The Solution: Automating the Mundane

NCR Voyix is tackling this challenge head-on by building tools that automate and streamline routine tasks. Lindsay highlights how their solutions are designed to reduce friction and free up time for staff to focus on what truly matters—delivering exceptional service.

From intelligent scheduling systems to real-time inventory management and automated reporting, the goal is clear: simplify operations so restaurant teams can spend less time behind screens and more time engaging with guests.

Empowering Staff Through Smart Technology

One of the most exciting aspects of NCR Voyix’s approach is its emphasis on empowerment. Rather than replacing human roles, the technology is designed to support them. Lindsay explains how intuitive interfaces and mobile-first tools allow staff to make quick decisions, access insights on the go, and stay aligned across shifts and locations.

This not only improves operational efficiency but also boosts morale. When employees feel supported by their tools, they’re more likely to deliver consistent, high-quality service.

“We want to give time back to the people who make restaurants special, because when they’re freed from the grind, they can focus on creating moments that matter.” - Lindsay Petrovic, Director of Product Management, NCR Voyix

A Vision for the Future: Human-Centered, Tech-Enabled

Lindsay’s insights reflect a broader vision for the future of hospitality—one where technology enhances the human experience rather than detracting from it. By automating the mundane, NCR Voyix is helping restaurants create space for creativity, connection, and care.

“We want to give time back to the people who make restaurants special,” Lindsay says. “Because when they’re freed from the grind, they can focus on creating moments that matter.”

Final Thoughts

The restaurant industry is built on relationships—between staff, guests, and the communities they serve. As Lindsay Petrovic shares in this Tech Talk, NCR Voyix is committed to building tools that honor those relationships by removing the operational noise and amplifying what makes hospitality truly special.

If you're a restaurant operator looking to streamline your workflows and elevate your guest experience, NCR Voyix’s suite of solutions might be exactly what you need to turn everyday tasks into extraordinary outcomes.