Aloha OrderPay handheld POS

Streamline ordering and payment while improving guest satisfaction

Take orders and payment anywhere in your restaurant with our modern, handheld POS.

Aloha OrderPay enhances dining and guest experiences

With its sleek, compact design and intuitive software, Aloha OrderPay empowers servers to take orders and payments directly at the table, creating more meaningful interactions and increasing efficiency. From faster table turns to improved order accuracy, this mobile POS solution helps restaurants enhance service, boost revenue, and optimize staff performance.

Empowering Brands Big and Small

EASIER ORDERING

Increase your profit margins with reduced errors and comps

Have your servers ever entered in orders wrong on the POS – leading to comped meals and unhappy customers? With Aloha OrderPay, your staff can easily interact with guests and get the order right the first time...every time.

HAPPIER GUESTS

Reduce your labor expense and increase employee tips

Expand the number of tables your servers can cover in their section using Aloha OrderPay. With handheld POS devices, orders are sent directly into the kitchen, keeping your best servers on the floor interacting with guests.

Faster Payments

Never touch a credit card again

Give your guests the convenience of quickly paying via digital wallet, tap-to-pay, or scanning a QR code on Aloha OrderPay that enables them to pay with their phone.

customer story

Faster service and higher revenue with a handheld POS

The Trade Hotel faced challenges in handling high guest demand, especially during events. With Aloha OrderPay, the hotel improved service speed, increased table turns by 30%, and reduced staffing costs by 10%, all while enhancing the overall guest experience.

More guests, more tables -- more reveneue

"From a business side, you don't have to pay for another POS terminal. That's a great thing to have. You don't have to run another hardline internet somewhere." --Alex Schubert

Read The Trade case study here

Key Features

Aloha OrderPay, features that matter

Works anywhere

Staff can take orders and process payments from anywhere within the restaurant---whether it's at the table, out on the patio or even curbside; providing speed, flexibility and convenience

Full POS functions

Easily and quickly place order, inculding mutiple ways to set up modifiers. Includes floor plan with dynamic updates, auto-creation of tabs and transfer from tabs to tables

Feature-rich hardware

With a compact design, intuitive interface and bright capacity touchscreen it's great for both indoor and outdoor use

Easy guest payment options

Integrated payments with EMV, magstripe and NFC/contactless payments acceptance, including ApplePay and Google Wallet

FAQs

Answers to the most common questions

Is the handheld device heavy or bulky?

Not at all. Aloha OrderPay features a compact 6” screen and ergonomic design that’s light weight, easy to hold, and small enough to fit comfortably in a pocket—perfect for all-day use.

Does Aloha OrderPay require Wi-Fi?

Yes. It operates over Wi-Fi and is designed to work seamlessly across your entire restaurant, including patios and curbside areas.

What types of payments are accepted, and can guests pay directly on the device?

Aloha OrderPay supports EMV, swipe and NFC/contacless payments like ApplePay and Google Wallet. Guests can pay directly on the device using the "Check Presenter" view where staff can hand the device off to the customer. They can pay, tip and choose their receipt method all through an intuitive, kiosk-style interface.

How fast is Aloha OrderPay?

It’s built for speed. Restaurants using Aloha OrderPay report faster table turns and improved service efficiency. Its mobile-optimized interface streamlines key functions while preserving familiar Aloha order flows, helping staff move quickly and confidently.

Is training available for staff?

Yes. NCR Voyix provides personalized onboarding, online and in-person training, and access to a self-serve knowledge base for ongoing support.

How long does the battery last?

The device lasts up to 8 hours on a full charge. Plus, it charges fast—going from 10% to 80% in just 20 minutes—so it’s ready when you need it.

Does it sync with other Aloha POS stations in real time?

Yes. Aloha OrderPay communicates with your Aloha POS system in real time, keeping orders and payments synced across devices. When an item is rung up but hasn’t yet synced, an orange dot appears—letting servers continue working while the POS updates in the background.

Is Aloha OrderPay secure and PCI Compliant, and can guests split checks or use multiple payment methods?

Yes. Aloha OrderPay is certified to the latest PCI V6 standards and uses secure architecture that keeps payment data separate from POS operations. Guests can split checks by seat, item or evenly and pay using numltiple methods.

Does it support modifiers, tabs, and table transfers?

Yes. Aloha OrderPay supports advanced modifiers, tab creation, and seamless table transfers to match your restaurant’s workflow.

Is Aloha OrderPay available nationwide or internationally?

Yes. It’s available across the U.S. and globally. International availability may vary by region.